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  • CAM.091 Business ethics and communication 2025
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  • Course data
    General
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    Study guide
    Module 1: Introduction to the course. Business Ethics, Theories
    Module 1 slides
    Textbook
    Crane, Matten (2010) Ch.1 -3
    Test Module 1
    Module 2: Managerial and workplace ethics, ethics management, ethical climate.
    Module 2 slides
    Crane, Matten (2010) Ch. 7
    Crane, Matten Ch.5
    Airbus Code of Conduct
    Airbaltic Code of Conduct
    Boeing Code of Conduct
    Forms of corruption
    EASA updates its Code of Conduct
    Test Module 2
    Module 3: Sustainability and Corporate Social Responsibility Stakeholders and stakeholder management Consumers as strategic stakeholder group: consumer ethics.
    Module 3 slides
    Crane, Matten (2010) Ch. 2
    Crane, Matten Ch. 8
    How Corporate Social Responsibility Helps Airlines Fly Higher
    Sustainability
    Consumer Ethics
    Unfair commercial practices
    Complexity of supply chain & sustainability
    Module 4: Ethical dilemmas and ethical decision-making. Case study on Boeing 737 MAX and other examples from the industry. Group discussions.
    Module 4 slides
    Crane_Matten (2010) Ch. 4
    Analysis of ethical dilemmas - Anne Reino
    The Boeing 737 Max case
    Boeing 737 MAX - Harvard Law School
    A Virtue Ethics Analysis of the Development of Boeing’s 737 MAX Aircraft
    Module 6: Public speaking. Communication and public speaking.
    Module 6 slides
    Public speaking_Tartu Uni_1
    Public speaking_Tartu Uni_2
    BC Chapter 11
    BC Chapter 12
    BC Chapter 13
    Video lecture on gestures and body language
    Impromptu Speaking: How to Get Better at Speaking on the Spot
    FBI agent on political body language
    Video on nonverbals
    Module 7: Principles, strategies, methods for effective negotiation & communication.
    Module 7 slides
    Getting to Yes by Roger Fisher and William Ury
    Module 8: Practical exercises: role-plays and case studies simulating real negotiations.
    Module 8 slides
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  • AM
  • CAM/CATP
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TECH
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Part 66 examinations
  • Part 66 exams - Cat. A
  • Part 66 exams - Cat. B1
  • Part 66 exams - Cat. B2
  • ATS/PIL
  • Keeled
  • Uurimistöö moodul / Research
  • KVA
  • Kutseõpe
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    Course information

    CAM.091 Business ethics and communication 2025

    • Teacher: Tiziano Fiore
    Skill Level: Beginner

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