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CAM.091 Business ethics and communication 2025
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Nr 1_Report on Ethical Dilemma
Nr 2_Speech practice
Exam on Nov 24
Module 1: Introduction to the course. Business Ethics, Theories
Module 1 slides
Textbook
Crane, Matten (2010) Ch.1 -3
Module 2: Managerial and workplace ethics, ethics management, ethical climate.
Module 2 slides
Crane, Matten (2010) Ch. 7
Crane, Matten Ch.5
Airbus Code of Conduct
Airbaltic Code of Conduct
Boeing Code of Conduct
Forms of corruption
EASA updates its Code of Conduct
Module 3: Sustainability and Corporate Social Responsibility Stakeholders and stakeholder management Consumers as strategic stakeholder group: consumer ethics.
Module 3 slides
Crane, Matten (2010) Ch. 2
Crane, Matten Ch. 8
How Corporate Social Responsibility Helps Airlines Fly Higher
Sustainability
Consumer Ethics
Unfair commercial practices
Complexity of supply chain & sustainability
Module 4: Ethical dilemmas and ethical decision-making. Case study on Boeing 737 MAX and other examples from the industry. Group discussions.
Module 4 slides
Crane_Matten (2010) Ch. 4
Analysis of ethical dilemmas - Anne Reino
The Boeing 737 Max case
Boeing 737 MAX - Harvard Law School
A Virtue Ethics Analysis of the Development of Boeing’s 737 MAX Aircraft
Module 5: Communication and its importance in an organisation with Estonian Aviation Academy as an example. Topic discussed with EAVA Marketing and communications team.
Module 5 slides
Module 6: Public speaking. Communication and public speaking.
Module 6 slides
Public speaking_Tartu Uni_1
Public speaking_Tartu Uni_2
BC Chapter 11
BC Chapter 12
BC Chapter 13
Video lecture on gestures and body language
Impromptu Speaking: How to Get Better at Speaking on the Spot
FBI agent on political body language
Video on nonverbals
Module 7: Principles, strategies, methods for effective negotiation & communication.
Module 7 slides
Getting to Yes by Roger Fisher and William Ury
Module 8: Practical exercises and exam: role-plays and case studies simulating real negotiations.
Module 8 slides
New section
Module 8_Practical negotiation and communication
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Part 66 exams - Cat. B2
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CAM.091 Business ethics and communication 2025
Teacher:
Tiziano Fiore
Teacher:
Eelika Tootsi
